Bought my GLC coupe here, loved it, good service and friendly staff
Wonderful experience dealing with Ian Chou from service department. I originally leased my MB from the Richmond location but brought it here for some recall work that was needed. Ian made the whole process easy and hassle free, I was given a curtosy car for the night while mine was being worked on and they had the vehicle ready for pick up first thing the next morning and kept me updated via text. Will definately be back for my 1st service and will definately consider your dealership for my next lease or upgrade.
Very helpful..great customer service much better than other Mercedes dealerships in lower mainland
Service is great.
Very professional. Great selection of new an used vehicles.
I called the parts department and spoke with Michael Buksh. I have an older model MB and needed a new electrical connector for the headlight. It was a difficult part to find but he did by researching it. He advised that he had to order it and it would take a few days to arrive. As I only had one working headlight, I thought I would call a different MB dealership to see if they might have one in stock. The parts person didn't take my VIN, asked me one question and he told me he had one in stock. When I asked the price, it was like he was pulling a number from his head. I did not feel confident he had the actual part I required as it was a matter of seconds he said he had it and the price he gave me was $25 more. It seemed like this person wanted to get me off the phone as quickly as possible. I got back to Michael and advised him to order it for me, which he did, without having to go in to pay for it first! It arrived when he said and he contacted me to let me know. I picked it up and Michael was just as gracious in person as well. He also followed up with me to inquire if the part worked for me (which it did). I would give Michael more then 5 stars if I could! Top notch customer service!
Happy with my new car purchase from this dealership.. staff was greatTo work with and would teccommmend to anyone looking for a new car
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