John from parts was an absolute pleasure to deal with. Wanted a roof rack for my car and he too the time to pick the right one and ordered it for me. The dealership washed my car and John helped me install the rack and showed me how to use it.Remember, this was a parts purchase, not a service. Very happy with the kind staff here and the extent they go to to make your visit pleasant. Will definitely be back.
I have been driving mercedes since 1979, using service dpt downtown,,,moved to the country about a month ago..had a problem with the lights,so took my g wagon to steeles mb..two days later same problem, so tried newmarket mb..they found the problem within 5 mins..(very impressed)ordered the parts, found aanother problem, ordered more parts..love this location...
Great sales staff, Paul the GM could not have been nicer.
This dealership is absolutely fantastic and provides excellent customer service! Sonia, a sales person helped me with all of my inquiries regarding my car service concerns, despite not having bought a car from her or the dealership. She still gave me the time and day. I will definitely be back back for service and my next car.
Couldn't be more happier with our wonderful new Mercedes SUV all thanks to Sonia. She was an absolute delight and took the time to tell us about the ins and outs of a car we had no knowledge of. I was not expecting to buy a car when we walked in but Sonia surprised both Maggie and I with her patience, knowledge and her wonderful honesty. She made us feel comfortable and more like a family member than just a custom. She still manages to keep in touch and we're always glad to hear from her from time to time. She's not just our salesperson she's become apart of our family. We anticipate reconnecting over golf this coming spring. If you're ever at the dealership Sonia is a must meet. Cheers!
Came into this location and was pleasantly surprised how knowledgeable the front receptionist was. Jessica was very helpful and all my expectations were met. Thank you. I will be returning. Highly recommend this location.
I phoned this dealership a few days ago. The receptionist was extremely helpful and transfered me to a very friendly sales representative who helped me with all my needs! Great customer service i look forward to doing business with this dealership!
Great experience at Mercedes-Benz Newmarket, thank you Sang
great customer service and very knowledgeable staff had a great experience pricing out my first Mercedes-Benz
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